Emergency &
Useful Contacts
Your safety and peace of mind are our priority. Find important contact information, emergency procedures, and support resources to help you travel confidently throughout your educational experience.
Save important contact
Save your program coordinator's phone number, accommodation information, airline contact, and emergency numbers in your phone before departure.
Share emergency information
Ensure your emergency contact information is accurate and that your family knows your itinerary and travel schedule.
Know who to contact
Familiarize yourself with who to contact for medical assistance, transportation issues, lost documents, or general program support.
Keep information accessible
Carry printed and digital copies of important travel documents, emergency contacts, and your itinerary throughout your trip.
Stay calm & ask for help
If you encounter any problem during your program, contact your group leader or En Route CaribEducation coordinator immediately. Our team is here to help.
Before You Travel
Program Support
En Route support team
Our team remains available throught the program to support the participants.
​Support may include:
General assistance
Travel-related questions
Logistical support
Emergency coordination
Group leaders
Participants should communicate with their group leader, or designated chaperone whenever possible before seeking outside assistance
Local coordinators
Local coordinators help ensure smooth daily operations and assist with logistics, transportation, accommodations, cultural activities, and emergency situations.
Emergency Procedures
Medical emergencies
In case of illness or injury:
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Notify a group leader immediately.
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Contact local emergency services if necessary.
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Follow the instructions of healthcare professionals.
Lost of travel documents
If a passport or important documents are lost or stolen:
Inform your group leader immediately.
Report the loss to local authorities if required.
Contact your country's embassy or consulate.
Notify our team so we can assist with next steps.
Transportation issues
If transportation is delayed or you become separated from your group:
Contact your group leader immediately.
Share your location.
Remain in a safe, public area until assistance arrives.
Useful Contacts
Before departure
Keep these details readily available:
Program itinerary
Airline information
Accommodation information
Travel insurance policy
Emergency contact numbers
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During your program
Important contacts may include:
Group leader
Local coordinator
Accommodation reception
Transportation provider
Medical services
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Embassy & consular assistance
Embassy or consulate may assist with:
Lost or stolen passports
Emergency travel documents
Serious medical or legal emergencies
Communication with family members